FAQ's

Question 1

Parking and Transport

There is no on-site parking – Newark has a number of pay and display car parks, more information can be found here - https://www.newark-sherwooddc.gov.uk/carparks/carparklocations/

Answer

No food, bottles, cans or cardboard container drinks are allowed on the festival site – but don’t worry; there are plenty of food outlets within the festival site and you will find something for all tastes to enjoy. Strictly no glass is allowed on the festival site Alcohol is also not permitted. There will be a bar available to purchase alcohol. Anyone who appears to be under 25 will be asked to present a valid form of ID when purchasing alcohol. If you have special dietary requirements, we completely understand that the festival provisions may not be compatible, so please visit our Box Office at the entrance to the grounds before entering. All drinks must be sealed or in a clear through container.

Answer

We cannot refund or exchange your ticket unless this event is cancelled or postponed.

Question 2

Event Map

Question 3

Terms of Entry

Searches will be in operation at this event – all bags will be searched
All ticket holders may be asked to produce proof of age on entry to the concert and at the bar
No food and drink can be brought in – there will be plenty of venders on site to suit most dietary requirements (a doctor’s note will permit food/drink required for medical conditions)
No glass containers (including perfume/aftershave) – empty plastic or reusable bottles sized 500ml or less are permitted for refilling
Umbrellas are permitted, but must be taken down during the show
No professional cameras, video cameras or audio recording devices
Customers are permitted to bring a chair with them – this can only be used within the designated chair area
Children under 16 must be accompanied by an adult at all times
Full T&Cs can be found at lizhobbsgroup.com

Question 4

Approved Ticket Agents

www.newarkfestival.co.uk
www.lhgtickets.com
www.gigantic.com
www.alttickets.com

Question 5

Food & Drink

Question 6

Exchanges & Refunds

Question 7

Disabled Access

Disabled tickets are available for each concert, and will be issued on a first come, first serve basis. A copy of our disabled ticketing policy is available on request by emailing tickets@lizhobbsgroup.com.

Accessible tickets for Newark Festival are available by clicking the Tickets tab above, or by phoning 0844 477 1000.

It is our intention that our events are fully accessible for all. If you have any specific requirements with regard to accessible provision, then please contact us and where possible we will make all reasonable adjustments.